Uber has been sued by US for charging passengers to ‘wait’ | Business and Economic Affairs

The government of the United States President Joe Biden says Uber has failed to ‘make the right changes’ and ensure ‘compensation payments’ for people with disabilities.

Uber Technologies Inc. was indicted by Biden officials for imposing a “waiting” fine on people with disabilities and allegedly refusing their refund requests, which made them feel like “second” citizens.

Uber’s failure to “make changes” to its policy of paying for the waiting period and ensuring “equal pay” for people with disabilities who require more time to drive and discriminate under the American Disabilities Act, according to a complaint filed Wednesday in San. Francisco federal court.

The Department of Justice is appealing to the court to overturn Uber’s policy and demanding damages to reimburse passengers, including the stress they have experienced, as well as civil punishment.

“Payments are made to all passengers to pay drivers after a two-minute wait, but it was not given to passengers who are ready at the designated location but need more time to get into the vehicle,” Uber spokesman Matt Kallman said. email. “We recognize that many disabled passengers rely on Uber for their transportation needs, which is why we were discussing with the DOJ how to resolve any concerns or disruptions prior to this bizarre and frustrating case.”

In her complaint, the government cited a two-paramedic passenger, including a 52-year-old Uber-based woman traveling from her home in Louisville, Kentucky, to a hospital about five blocks away. An unidentified woman was told by an Uber representative that nothing would happen when she sought to reimburse for waiting time, according to a complaint.

“Uber’s refusal to reimburse or reverse its waiting schedule makes Passenger A feel like a second citizen,” the government said.

Similarly, a 34-year-old man with a mental illness was “angry, upset and frustrated” when he saw Uber blaming him for his disability and began to refuse reimbursement claims, according to the complaint.

Uber stated in a statement that it has recently revised its program to eliminate fines for any passenger who has proven to be disabled.

Uber’s high-rise business has completely come to an end as the closure of the Covid-19 makes people stay at home and in need. The share-share segment has since declined due to changes in Covid-19 and the increase in vaccines. Uber also noted that reservations have risen 67% in the third quarter since last year.

Case with United States of America v. Uber Technologies, Inc., 3: 21-cv-08735, Northern District of California (San Francisco).