Lost & Found: US remittances airline return due to delayed bags | Flight Issues
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The proposal will need to be reconsidered if airlines fail to deliver a bag within 12 hours from a US airliner on foot or within 25 hours of an international flight.
The U.S. Department of Transportation will suggest that airlines be required to pay a fine if the bags are not delivered to passengers in a timely manner.
The service, if completed on a long-term basis, may require immediate reimbursement for additional payment, such as online connection if the aircraft fails to deliver the service on the flight.
The head of the department said the council would submit the request in the next few days, and it would be operational by summer tomorrow.
The proposal will need to be reconsidered if airlines fail to deliver a bag within 12 hours from a US airliner on foot or within 25 hours of an international flight.
The current rules require refunds only if the bags are lost, although airline airlines must reimburse passengers for the “eligibility” they incur when their luggage is delayed. The government is unaware that planes often charge fines even if the bags are delayed.
The fine is the first in a series of aviation regulations from US President Joe Biden’s administration under the supervision of a senior official to sign the presidency soon, according to the head of the Department of Transportation (DOT), who spoke anonymously to discuss the undisclosed opinion. The law is designed to promote competition and empower consumers, the official said.
Kurt Ebenhoch, managing director of Travel Fairness Now, the airline’s charity, called for fund payments “one thing to allow consumers on a long list that requires DOT to take action”. He also said that the most important are the reimbursement for the coronavirus, strict laws that allow families with young children to stay together without paying extra fees, as well as the temporary visibility of flights.
John Breyault, vice president of the National Consumer League, says Secretary of Transportation Pete Buttigieg seems to be more focused on consumers than Elaine Chao, who held the position during the presidency of former President Donald Trump. But he said he wanted Biden’s management to take immediate action.
“Evidence will be pudding if this DOT makes consumer protection a priority after four years of neglect, as well as worse,” Breyault said.
Last year, more than 100,000 consumers complained to the government about aviation services. Refunds were even worse, although many airlines claimed to be refusing to reimburse consumers who banned flights due to the epidemic. The Operations Department is demanding a $ 25.5m fine against Air Canada, but has not taken any action on the part of those involved in the return of suspended flights.
In 2019, a year before the epidemic, airline passengers paid US $ 5.76bn in airline tickets, according to the Department of Transportation. That dropped to $ 2.84bn last year, when travel was disrupted due to the epidemic. The figures do not include the cost of carrying bags.
For many years, customers were able to check one or two bags on almost any free flight. This began to change with the slow pace of travel due to the financial crisis of 2008. Now, most US airlines except the southwest charge a single bag, even paying bills for customers who buy expensive tickets or who have a plane credit card.
American Airlines generated $ 2bn from bag payments over the past two years, followed by Delta Air Lines and United Airlines, each generating $ 1.5bn. Due to their low cost, cheaper airlines including Spirit and Frontier earn less money but earn higher interest rates.
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