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Failure to work teaches more than success

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One panicked as he spoke to a company whose boss had cut him off and told him his mind was crazy.

One was shocked to be offered a job as a sales consultant and realized that his business was so small that he did not know what the word “hard work” meant in the M&A world. Someone wrote what he determined was a very good memo for the client, just knowing that it was useless requires a clear rewriting.

Do you wonder who he is? As it happens, they are all partners with McKinsey, one of the oldest and most well-known companies in the world.

Everyone participated in a well-known costume 20 years ago and all contributed to what McKinsey calls “My Rookie time”, Several indoor videos featuring senior executives that the company began posting on its page this year to help new recruits learn the ropes.

They are made to serve as myths to teach you how to overcome the pain of a first job. Some collaborators talk about how they saved the first comments of the violence within their actions. Others disclose how they have dealt with an uncooperative client, or an older co-worker to fix their work. In short, she sucked and learned from it.

At a time when the epidemic was affecting young workers in offices without older staff working at home, these videos serve me as a way for other businesses to copy, especially if they are as straightforward as they are. Dymfke Kuijpers.

He is a senior partner at McKinsey’s Singapore office who joined the company in 1999 and leads his global marketing business. As she puts it, when she returned to work after having her first child, she felt as if she had forgotten her job and “had nothing at all” so she had to decide to quit.

She later received the advice that she now reveals to herself: “Do not make the decision that is so important in the first nine months after giving birth.” Getting back in the wheelchair happens faster than you can imagine.

This is useful, as is the whole message that one can, to some extent, disrupt without losing a job.

I wish the first companies I joined would provide such advice. It would be a reduction to the time I still remember from my early 20’s when, when I messed up the name of a very important person, my boss shouted at me “read what you wrote before you wrote it!”

I did the same for many years and I want to say that, since then, I have never made another mistake.

Inevitably I did, as we all do, which is why I think experimenting with McKinsey movies would have been much better if they could include bungles made by veterans, not just beginners.

Failure is obviously a better teacher than good performance so it is an easy word to pronounce.

Business books frequently advise that innocent conditions, while faults are acknowledged, contribute to increased productivity and innovation.

One of the most famous lines that Neil Gaiman, the best-selling author ever wrote comes from the beginning of speech made a statement at Philadelphia’s University of the Arts in 2012: “If you make a mistake, it means you are taking action.”

Yet an interesting discussion on how mistakes happen and why they happen so often. Google is different. It started as usual postmortem system years ago encouraging engineers to talk openly about glitches or defects that they hope to avoid in the future. The company’s founders, Larry Page and Sergey Brin, rear visuals ideas in conventions, of all hands.

It is probably unthinkable to expect that such open-ended spreads during years of ruthless prosecution, stockpile pressures, and humiliation on TV.

But learning from failure does not require the company to endure any atrocities like the collapse of Enron, or even the recent hardships at McKinsey, which this year he agreed to. pay millions of the dollar to dispel claims that its technology has helped fuel the deadly opioid epidemic in the US.

What is needed is a deep confidence and confidence, qualities that are easy to talk about, strong to build and impossible to hide.

pilita.clark@ft.com

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