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Credit Suisse is urging its employees to allow the bank to use their mobile phones and other devices if they use them to communicate with their customers or colleagues, prompting the recent central bank to tighten its rules on electronic communications.
The new policy has jeopardized the feathers in the group, with some banks complaining that the system is being disrupted while others are skeptical about how it will be implemented.
Credit Suisse in Europe and the US does not offer its banks a corporate mobile phone, instead offering discounts to employees through a legitimate telecom network. Under its international standards on telecommunications, the bank claims that it can access, monitor or evaluate any phone that has a corporate system.
According to the policy, “communication” such as arranging a meeting with a customer on a bank-approved phone can make them more observant, said two people who described the process.
Another part of the policy is the hope that employees will not delete any messages that may be related to their phones.
In the policy, the bank states that any access to a confidential device will be limited to the goals set by the bank.
The bank has set a deadline for employees to approve the policy.
Credit Suisse declined to comment.
Strong banking regulation reflects growing concerns in the region as a result of compliance with the rules that come with the use of personal tools when discussing and managing important information.
Changes in remote operations during the epidemic have led to a follow-up difficult for banks, which have been the hardest hit by the new rules after the 2008 financial crisis, the most difficult.
JPMorgan earlier this year revealed that it had received requests from its regulatory staff to keep track of messages sent through platforms not approved by the bank.
JPMorgan banks have installed on their employees’ mobile and messaging software called “movius”, which records all calls. Employees should also always ensure that they do not use messaging software for work purposes.
JPMorgan declined to comment.
In recent years, Credit Suisse has been involved in corporate intelligence shameful, with two bank-sponsored lawsuits against senior executives leaving.
Additional reports of Owen Walker in London
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